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Lion Den -> Anatomy & Physiology -> Study Tips & Tools -> WebCT Help -> WEBCT 11

 

Your online test disappears suddenly?

Sometimes, when you accidentally click outside the little quiz window, the test moves BEHIND the window you are looking at --so it SEEMS to disappear.  One way to find the window that is hiding is to look at the bottom of your browser and look at the little bars (usually gray) that show what windows you have open.  Click on each one if you are not sure which is the one you need.

Another way is to click the minimize button in the upper right corner of each window, causing it to be “minimized” and thus out of your way --revealing the open windows below it.  Keep minimizing windows until you find the one you are looking for. 

SCC students: sometime between the hours of 3am to 6am every morning, WebCT automatically shuts down so that a backup of the previous day's data can be backed up.  If you are in WebCT at the time, you will be kicked out of the system.  Not to worry.  When you log back in after the system has returned online, you can pick up where you left off.

It could also be a conflict between WebCT and your browser program.  For more on browser issues and how to fix them click here.

 

 

Return to the WebCT Help Page
and check other items before you panic!

 

 

 

 

 

 

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More WebCT tips and resources

WebCT  help desk (SCC only)

Phone: 636-922-8555  (leave message if no answer or after hours)

Online: https://www.stchas.edu/helpdesk/helpspot/index.php

Email: scchelpdesk@stchas.edu

In person: the Help Desk is located in the LRC, behind the reference desk

The help desk can also help you with other SCC electronic services such as SCC Connection, wireless network, and email.

Netiquette Home Page -- A Service of Albion.com

WebCT resources:

Ask Dr. C  --Ask questions about using WebCT

WebCT Browser Tune-up  Do you have the right web browser, settings, and plug-ins?

Netscape 6.0 - 6.1 Not Supported

IE 5.5(SP1) Alert

WebCT Documentation Index Administrator, Faculty, Publisher & Student Documentation

Knowledge Base Browse the WebCT Support Knowledge Base by top searches, or search by keyword.

Mailing Lists & Discussions The WebCT-Users and WebCT-Announce Mailing Lists, Ask Dr. C Discussions, and Suggestions for WebCT.

Getting WebCT Support WebCT provides a variety of ways users can find information and quickly get answers to WebCT questions.

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Back to Study Tips and Tools

This page was last edited on 04/01/07

 

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