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Lion Den WebCT Help

SCC Help Desk

Your online test disappears suddenly?

Sometimes, when you accidentally click outside the little quiz window, the test moves BEHIND the window you are looking at --so it SEEMS to disappear.  One way to find the window that is hiding is to look at the bottom of your browser and look at the little bars (usually gray) that show what windows you have open.  Click on each one if you are not sure which is the one you need.

Another way is to click the minimize button in the upper right corner of each window, causing it to be “minimized” and thus out of your way --revealing the open windows below it.  Keep minimizing windows until you find the one you are looking for. 

SCC students—sometime between the hours of 3am to 6am every morning, WebCT automatically shuts down so that a backup of the previous day's data can be backed up.  If you are in WebCT at the time, you will be kicked out of the system.  Not to worry.  When you log back in after the system has returned online, you can pick up where you left off.

It could also be a conflict between WebCT and your browser program.  For more on browser issues and how to fix them click here.

Click here for more WebCT help! You can also use the Help link at the top of any WebCT screen or contact the SCC Help Desk